Showing posts with label Telecom Charging and Billing System. Show all posts
Showing posts with label Telecom Charging and Billing System. Show all posts

5 Best Features of Telecom Billing Systems for Business Success

Every aspect of telecom operation is getting convoluted due to new technologies and a rise in unexpected demands. As competition rises, one cannot dwell on the challenges in front. Any time wasted in bringing new services to market or addressing emerging customer requirements can be fateful. Especially for small and virtual operators (MVNOs),the time to respond to customers’ needs is very small. They need all the support they can muster. Amidst all the resources available to them, hi-tech billing systems can be a major difference maker. The best telecom billing systems can aid in achieving higher customer satisfaction levels and simplifying the whole business process.

Why Telecom Billing Services Can Be Crucial?

A small-scale operator does not have in-house resources to come up with cutting-edge OSS/BSS and telecom billing solutions. One needs to access telecom billing services that are suited for quick monetization and achieving transparency in billing. Below are some reasons why modern billing services can prove detrimental:

·         Access completely convergent billing for printing descriptive invoices with bifurcation of charges. Sending bills that clearly state every service charge, tariff, discount, tax etc. can foster customer trust in your services.

·         When your marketing team devises a strategy, it is as per the current situation in the market. But due to lack of flexibility in telecom billing and monetization, telcos often waste a lot of time. And hence, the opportunity goes by. But with the best telecom billing systems, you can stack up multiple services as per your choice and launch them immediately.

Access best telecom billing systems via Telecom Billing Services

If you are looking for a billing partner, then you need to find the best one in the market. The better your billing is, the more revenue you are likely to generate. An experienced billing partner can provide you a feature-filled billing system. Some of the important functionalities of the best telecom billing systems are:

Intuitive design

A billing system needs to have an intuitive design, so that your employees can use it without any problem. A complex design can hinder the utilization of a software. It is often seen that MVNOs are unable to use many features, because their staff is unable to comprehend the intricacy of the system. The best telecom billing systems have a simple design with an intuitive dashboard.

Analytics

The power of analytics is no secret. And, it has to be leveraged in the telecom industry for beating the competition. Not using analytics is like giving an edge to the competitors. With regular insights about buying trends, classification of user segments and knowledge about competitor strategies, you can stay ready to meet the challenges of the future.

APIs

If you have to overhaul telecom billing services frequently, then you would have to spend a large sum of money. This is simply not justifiable, especially for MVNOs with limited financial resources. Access telecom billing platforms that come with APIs, so you can fulfill any need in future without customizing or replacing your existing telecom billing system. For example, an API can give you instant access to a shipping vendor, a payment gateway or even allow you to integrate databases (e.g. NLAD) with just a simple installation at the client end.

Multi-Tenancy

Multi-tenancy that allows for multiple logins is critical. The best telecom billing systems allow for multiple logins with different user rights. In the multi-tenant environment, access needs to be restricted according to the type of user and security parameters should be defined clearly.

Single-point charging environment

You do not want to charge and rate different services via different systems as it creates confusion in billing tasks. A centralized charging platform like the Online Charging System (OCS) provided by Telgoo5 is needed to perform single-point and convergent billing. Not only that, an OCS can charge every service (prepaid, postpaid, broadband) in real-time and eliminate revenue leakage.

At Telgoo5, we offer the best telecom billing systems to our partners. Our billing platform is robust, real-time, secure and supported by a 24x7 NOC team.
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Employ Convergent and Real Time Charging for Maximizing Telecom Profits


Telecom operations of today have become more intricate than ever before. As staple telecom services like voice and SMS start losing their significance due to the establishment of OTT platforms (whatsapp, skype etc.), there is an emerging need to monetize telecom services in exciting packages that evoke subscribers’ interest. But even more important these days is to maintain a level of trust with your customers. An Online charging system (OCS) provides you the best of both worlds and lets you fulfill the most important requirements of subscribers with its true real time charging.
The Secret of True Real Time Charging
True real time charging as per the technical specifications defined by 3GPP prevents revenue leakage. The secret to true real time charging lies in the rightful implementation of telecom billing architecture. The Gy diameter interface between OCS and Policy and Charging Enforcement Function (PCEF) needs to transmit info in real-time for the platform to work as intended. Only when the interface is correctly implemented, you can expect proper functioning of the entire system.
The Virtues of a Quality Telecom Charging and Billing System
Apart from real time charging, a telecom charging and billing system needs to have the following attributes for it to be effective in today’s competitive telecom industry. Have a look at some of the essential virtues:
Ability to generate single invoice for all services
With so many services delivered by telecom operators these days, it would be inconvenient if you send separate invoices to customers for every service. A convergent real time charging system allows for the creation of a single invoice for all services like prepaid, postpaid, broadband, SMS, IPTV etc. This happens because the charging is done at single centralized point i.e. OCS, which charges services as they are used and rates them according to a pre-determined tariff rate.
Safeguarding of subscribers vital information
The subscriber information stored by telecom services provider needs to be protected from unauthorized access to ensure proper functioning of the billing system. Telgoo5 is a cutting-edge platform for MVNOs that are looking for complete safety of information from hack attacks. It employs robust encryption to prevent hacker entry into the system and ensures smooth and tension-free billing operations.
APIs for fulfilling ad hoc requirements
A telecom operation is always evolving and there is a need to amend the billing system for delivering new functionalities. At Telgoo5, you get a variety of APIs that can be installed at client’s end for incorporating feature such as vendor partnerships and database integration. For example, you can instantly use the partnership of your MVNE with a shipping vendor to deliver your SIM cards or access NLAD database for delivering telecom services to a unique group of subscribers. The use of API eliminates the need of buying new software and expensive customizations.
Complete reporting functionality
Reporting is crucial for an MVNO as it lets them visualize the data related with customers’ use of their services. At Telgoo5, you get access to a slave database that is directly updated by the master database, allowing you to run as many reports as you want using filters of your choice.
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MVNO AND MVNE SERVICES