Access Groundbreaking APIs for Unmatched Agility via Telecom Billing Companies

Due to quickly changing telecom operations, there is an exigent need for agility. But erstwhile telecom billing software services are simply too rigid. Prepaid IN and Offline Charging for postpaid services simply do not work anymore. There is a need to switch to a centralized Online Charging System (OCS) that can simplify the entire billing process. An OCS can charge every service at a single point and allow for the creation of a convergent invoice that reflects all service charges. But an OCS is simply the minimum requirement. You also need Application Program Interface (APIs) that let you integrate new functionalities. And, all this can be done by using the services of competent telecom billing companies.

APIs for Bringing the Much-Needed Agility

APIs allow for a quick revamp of the billing platform without any need for wholesale changes. Primarily, APIs provide the following functionalities:

·         Quick access to third-party partnerships

·         Repurposing and reuse of services by internal resources and external partners

The Key Benefits of APIs for MVNOs

Mobile Virtual Network Operators are at the last pedestal when it comes to finances. They do not have sufficient monetary resources to match the financial clout of major CSPs. Therefore, they need cost-efficient telecom billing software services that can help them stay competitive. And, this is only possible if the software comes with cutting-edge APIs. Have a look at some advantages that APIs bring to your business:

Innovation of tech internally and amongst close partners

Innovative internal development requires you to simplify information access within the organization. Also, there needs to be certain level of abstraction, which prevents the app from getting misused. Telecom billing companies that provide secure API gateways allow you to use your innovations safely and in a systematic manner. Also, the cost of development is reduced considerably as APIs allow for reusability of services.

Translation of legacy assets quickly

API gateways can be used for translation of legacy assets quickly and efficiently. Also, APIs allow for tailor-made applications that are according to the preference of internal employees like app developers.

Quick mobilization of services

Every service needs to reach mobiles quickly for it to become a revenue-generating asset. This can be done by leveraging services that are revealed by APIs to build symbiotic relationships between software vendors and partners. Organizations can pre-integrate APIs within their mobilization strategies and use the network for faster and improved business results.

Access to third-party partnerships

Third-party partnerships are required by MVNOs as they do not have outreach across all verticals. For example, an MVNO might need to integrate a new database, which can be done easily by an API. Or, it might require an additional payment gateway to serve the needs of its customers, which can also be done via a simple installation of API.

Fortify your Business with AI and Reporting

APIs can become an essential part of your repertoire when it comes to fulfilling complex needs. But it is also vital that an MVNO is able to gauge customer response, market trends and popular customer plans. All this can be done via AI-powered telecom billing software services.

At Telgoo5, we use cutting-edge AI and reporting to provide our partnering MVNOs the best insights. We act as an operational and a strategic partner for your business, and help you achieve your business goals.

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Capture New Revenue Streams with Pro-Digital Telecom Billing Solutions

Telecom industry is reinventing itself amidst the digital storm. No longer traditional telecom services are preferred by users. Subscribers want fast provisioning as they instantly want to use the services they have paid for. Essentially, every telco is digital to some extent.

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Top 5 Tips to Chooses the Best Telecom Billing Systems

As the competition in telecom industry reaches unforeseen levels, the need for cutting-edge B/OSS and billing solutions is rising fast. With many telecom billing companies in the market, it can be difficult to find a telecom solution that is ideal for your requirements. So, we have listed down 5 amazing tips that can make the task of finding the best telecom billing systems simpler.

The Guide for Choosing the Best Telecom Billing Solutions

Have a look at some important characteristics of top telecom billing and B/OSS systems:

Convergent billing

If you are a telco operating in the current industry, then there is simply no alternative for convergent billing. The traditional IN and OFCS systems are passé, and you require only a real-time Online Charging System (OCS). An OCS forms a centralized point of your telecom billing systems, and allows you charge and rate each and every service at a single location. The convergence it brings allows you to print consolidated bills with detailed charges of every service. Also, a quality OCS provided by top telecom billing companies can enforce credit limits flawlessly, provide security to the subscriber information and function accurately regardless of the magnitude of transactions. Convergence in billing is essential for creating transparency between subscribers and telecom operators. And hence, it has no substitute.

The power of APIs

Application Program Interface (API) provides the best way to add new functionalities to telecom billing systems. Whether you require a new payment gateway or a shipping vendor or need to integrate a new database, APIs can make the tasks simpler. Every B/OSS and telecom billing function can be performed easily without any ado if you partner with telecom billing companies that help you unleash the power of APIs. When you use APIs, you no longer have to change or customize your software whenever there is a new requirement. Hence, such software solutions save a lot of money for telecom operators.

Self-service option

Customers of today want complete freedom when it comes to selecting their telecom services. They would rather add the services themselves instead of calling support and waiting for hours. By integrating a self-service option and providing a login to every customer, you can do this quite easily. Not only does this empower customers, it also popularizes your MVNO and gets you new subscribers.

Scalability

Top telecom billing systems should be able to support large number of users. They should also have the capability to scale as per the growing subscriber base. A robust platform that has superfast processing is required to ensure stable telecom B/OSS and billing operations.

Security

With each passing day, we are seeing new telecom services enter the telecom universe. Latest tech like IoT and 5G have huge potential in improving customer experience, but they can also put the whole network in jeopardy if the security is not implemented correctly. Therefore, you should use the services of those telecom billing companies that put security at the highest pedestal.

At Telgoo5, we implement flawless security and have a completely scalable telecom billing platform for our clients. We provide useful APIs to MVNOs and offer a centralized OCS for a completely convergent billing experience.

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5 Best Features of Telecom Billing Systems for Business Success

Every aspect of telecom operation is getting convoluted due to new technologies and a rise in unexpected demands. As competition rises, one cannot dwell on the challenges in front. Any time wasted in bringing new services to market or addressing emerging customer requirements can be fateful. Especially for small and virtual operators (MVNOs),the time to respond to customers’ needs is very small. They need all the support they can muster. Amidst all the resources available to them, hi-tech billing systems can be a major difference maker. The best telecom billing systems can aid in achieving higher customer satisfaction levels and simplifying the whole business process.

Why Telecom Billing Services Can Be Crucial?

A small-scale operator does not have in-house resources to come up with cutting-edge OSS/BSS and telecom billing solutions. One needs to access telecom billing services that are suited for quick monetization and achieving transparency in billing. Below are some reasons why modern billing services can prove detrimental:

·         Access completely convergent billing for printing descriptive invoices with bifurcation of charges. Sending bills that clearly state every service charge, tariff, discount, tax etc. can foster customer trust in your services.

·         When your marketing team devises a strategy, it is as per the current situation in the market. But due to lack of flexibility in telecom billing and monetization, telcos often waste a lot of time. And hence, the opportunity goes by. But with the best telecom billing systems, you can stack up multiple services as per your choice and launch them immediately.

Access best telecom billing systems via Telecom Billing Services

If you are looking for a billing partner, then you need to find the best one in the market. The better your billing is, the more revenue you are likely to generate. An experienced billing partner can provide you a feature-filled billing system. Some of the important functionalities of the best telecom billing systems are:

Intuitive design

A billing system needs to have an intuitive design, so that your employees can use it without any problem. A complex design can hinder the utilization of a software. It is often seen that MVNOs are unable to use many features, because their staff is unable to comprehend the intricacy of the system. The best telecom billing systems have a simple design with an intuitive dashboard.

Analytics

The power of analytics is no secret. And, it has to be leveraged in the telecom industry for beating the competition. Not using analytics is like giving an edge to the competitors. With regular insights about buying trends, classification of user segments and knowledge about competitor strategies, you can stay ready to meet the challenges of the future.

APIs

If you have to overhaul telecom billing services frequently, then you would have to spend a large sum of money. This is simply not justifiable, especially for MVNOs with limited financial resources. Access telecom billing platforms that come with APIs, so you can fulfill any need in future without customizing or replacing your existing telecom billing system. For example, an API can give you instant access to a shipping vendor, a payment gateway or even allow you to integrate databases (e.g. NLAD) with just a simple installation at the client end.

Multi-Tenancy

Multi-tenancy that allows for multiple logins is critical. The best telecom billing systems allow for multiple logins with different user rights. In the multi-tenant environment, access needs to be restricted according to the type of user and security parameters should be defined clearly.

Single-point charging environment

You do not want to charge and rate different services via different systems as it creates confusion in billing tasks. A centralized charging platform like the Online Charging System (OCS) provided by Telgoo5 is needed to perform single-point and convergent billing. Not only that, an OCS can charge every service (prepaid, postpaid, broadband) in real-time and eliminate revenue leakage.

At Telgoo5, we offer the best telecom billing systems to our partners. Our billing platform is robust, real-time, secure and supported by a 24x7 NOC team.

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