The Criticality of Telecom Billing Services for New MVNOs

A Mobile Virtual Network Operator (MVNO) plays an important role in the telecom world. It serves the needs of those subscribers who are unsatisfied by the services of major CSPs. But, MVNOs face huge competition, which makes their sustainability a challenge. According to a survey, out of every 10 MVNOs only 1 MVNO succeeds in its endeavors, and the rest 9 lose their focus or lose out to the competition. One of the biggest reasons for the failure of most MVNOs is their inefficient billing. And, it is unforgiveable to have substandard billing services for your subscribers, especially when they are spoilt for choices. So, it is vital and almost critical to harness the power of quality telecom billing services and solutions.

The Role of Telecom Support Companies

A telecom billing and OSS support company can play a huge role in your MVNO’s success. As it exclusively focusses on enhancing the quality of monetization and calculation of service charges, it can offer you the best telecom billing systems at attractive prices. Most MVNOs get their telecom resources from MNOs at a reduced price. But they are unable to maximize their profits because they simply cannot convert these resources into revenue. In this task, telecom billing services offered by a telecom support vendor can provide you the following functionalities and features:

Convergent billing

Convergence in billing is hugely important if you want to say relevant in today’s telecom industry. Convergence implemented via an OCS allows you to deliver bifurcated bills with the mention of every service charge clearly. As a result, your billing becomes more transparent and you gain your customers’ confidence, which is paramount for a small-scale MVNO.

Reporting and analytics

The best telecom billing systems come with the provision of comprehensive reporting. For example, at Telgoo5 – one of the leading MVNO solutions providers – you get uninhibited access to a slave database that is directly updated via a master database, so you can run as many reports as you want and at any time you want. Also, cutting-edge telecom billing services come with AI integrated and offer analytical insights. These insights can be used for understanding subscriber behavior, their preferences and conceptualize MVNO strategies accordingly.

Security, scalability and safety

Telecom billing services are an ongoing phenomenon, which is why; they need to be scalable. A scalable telecom service allows you to add new customers without worrying about the server wilting under the load. Also, your billing services provider should implement cutting-edge security to prevent hackers from stealing valuable customer data. Moreover, the servers that store the billing data should be redundant i.e. the data should be replicated across multiple servers. This will prevent the billing data from getting compromised in case of a natural disaster.

APIs built to address a variety of MVNO challenges

With APIs, you can instantly access new functionalities. You can enhance your billing and at the same time boost the performance of your BSS and OSS. For example, an API can connect you to a vendor without any effort. It also allows you to reuse your existing resources and optimize the process.

At Telgoo5, we provide specialized telecom billing services to MVNOs. Our solutions are secure, scalable and built for the present as well as the future. We also offer 24x7 customer support to our partners, so they can reach out to us and get answers to their queries at any time they want.

Read More

Access Groundbreaking APIs for Unmatched Agility via Telecom Billing Companies

Due to quickly changing telecom operations, there is an exigent need for agility. But erstwhile telecom billing software services are simply too rigid. Prepaid IN and Offline Charging for postpaid services simply do not work anymore. There is a need to switch to a centralized Online Charging System (OCS) that can simplify the entire billing process. An OCS can charge every service at a single point and allow for the creation of a convergent invoice that reflects all service charges. But an OCS is simply the minimum requirement. You also need Application Program Interface (APIs) that let you integrate new functionalities. And, all this can be done by using the services of competent telecom billing companies.

APIs for Bringing the Much-Needed Agility

APIs allow for a quick revamp of the billing platform without any need for wholesale changes. Primarily, APIs provide the following functionalities:

·         Quick access to third-party partnerships

·         Repurposing and reuse of services by internal resources and external partners

The Key Benefits of APIs for MVNOs

Mobile Virtual Network Operators are at the last pedestal when it comes to finances. They do not have sufficient monetary resources to match the financial clout of major CSPs. Therefore, they need cost-efficient telecom billing software services that can help them stay competitive. And, this is only possible if the software comes with cutting-edge APIs. Have a look at some advantages that APIs bring to your business:

Innovation of tech internally and amongst close partners

Innovative internal development requires you to simplify information access within the organization. Also, there needs to be certain level of abstraction, which prevents the app from getting misused. Telecom billing companies that provide secure API gateways allow you to use your innovations safely and in a systematic manner. Also, the cost of development is reduced considerably as APIs allow for reusability of services.

Translation of legacy assets quickly

API gateways can be used for translation of legacy assets quickly and efficiently. Also, APIs allow for tailor-made applications that are according to the preference of internal employees like app developers.

Quick mobilization of services

Every service needs to reach mobiles quickly for it to become a revenue-generating asset. This can be done by leveraging services that are revealed by APIs to build symbiotic relationships between software vendors and partners. Organizations can pre-integrate APIs within their mobilization strategies and use the network for faster and improved business results.

Access to third-party partnerships

Third-party partnerships are required by MVNOs as they do not have outreach across all verticals. For example, an MVNO might need to integrate a new database, which can be done easily by an API. Or, it might require an additional payment gateway to serve the needs of its customers, which can also be done via a simple installation of API.

Fortify your Business with AI and Reporting

APIs can become an essential part of your repertoire when it comes to fulfilling complex needs. But it is also vital that an MVNO is able to gauge customer response, market trends and popular customer plans. All this can be done via AI-powered telecom billing software services.

At Telgoo5, we use cutting-edge AI and reporting to provide our partnering MVNOs the best insights. We act as an operational and a strategic partner for your business, and help you achieve your business goals.

Read More

Capture New Revenue Streams with Pro-Digital Telecom Billing Solutions

Telecom industry is reinventing itself amidst the digital storm. No longer traditional telecom services are preferred by users. Subscribers want fast provisioning as they instantly want to use the services they have paid for. Essentially, every telco is digital to some extent.

Read More

Top 5 Tips to Chooses the Best Telecom Billing Systems

As the competition in telecom industry reaches unforeseen levels, the need for cutting-edge B/OSS and billing solutions is rising fast. With many telecom billing companies in the market, it can be difficult to find a telecom solution that is ideal for your requirements. So, we have listed down 5 amazing tips that can make the task of finding the best telecom billing systems simpler.

The Guide for Choosing the Best Telecom Billing Solutions

Have a look at some important characteristics of top telecom billing and B/OSS systems:

Convergent billing

If you are a telco operating in the current industry, then there is simply no alternative for convergent billing. The traditional IN and OFCS systems are passé, and you require only a real-time Online Charging System (OCS). An OCS forms a centralized point of your telecom billing systems, and allows you charge and rate each and every service at a single location. The convergence it brings allows you to print consolidated bills with detailed charges of every service. Also, a quality OCS provided by top telecom billing companies can enforce credit limits flawlessly, provide security to the subscriber information and function accurately regardless of the magnitude of transactions. Convergence in billing is essential for creating transparency between subscribers and telecom operators. And hence, it has no substitute.

The power of APIs

Application Program Interface (API) provides the best way to add new functionalities to telecom billing systems. Whether you require a new payment gateway or a shipping vendor or need to integrate a new database, APIs can make the tasks simpler. Every B/OSS and telecom billing function can be performed easily without any ado if you partner with telecom billing companies that help you unleash the power of APIs. When you use APIs, you no longer have to change or customize your software whenever there is a new requirement. Hence, such software solutions save a lot of money for telecom operators.

Self-service option

Customers of today want complete freedom when it comes to selecting their telecom services. They would rather add the services themselves instead of calling support and waiting for hours. By integrating a self-service option and providing a login to every customer, you can do this quite easily. Not only does this empower customers, it also popularizes your MVNO and gets you new subscribers.

Scalability

Top telecom billing systems should be able to support large number of users. They should also have the capability to scale as per the growing subscriber base. A robust platform that has superfast processing is required to ensure stable telecom B/OSS and billing operations.

Security

With each passing day, we are seeing new telecom services enter the telecom universe. Latest tech like IoT and 5G have huge potential in improving customer experience, but they can also put the whole network in jeopardy if the security is not implemented correctly. Therefore, you should use the services of those telecom billing companies that put security at the highest pedestal.

At Telgoo5, we implement flawless security and have a completely scalable telecom billing platform for our clients. We provide useful APIs to MVNOs and offer a centralized OCS for a completely convergent billing experience.

Read More