As the competition in telecom industry reaches unforeseen levels, the need for cutting-edge B/OSS and billing solutions is rising fast. With many telecom billing companies in the market, it can be difficult to find a telecom solution that is ideal for your requirements. So, we have listed down 5 amazing tips that can make the task of finding the best telecom billing systems simpler.
The Guide for Choosing the Best Telecom Billing Solutions
Have a look at some important characteristics of top telecom billing and B/OSS systems:
Convergent billing
If you are a telco operating in the current industry, then there is simply no alternative for convergent billing. The traditional IN and OFCS systems are passé, and you require only a real-time Online Charging System (OCS). An OCS forms a centralized point of your telecom billing systems, and allows you charge and rate each and every service at a single location. The convergence it brings allows you to print consolidated bills with detailed charges of every service. Also, a quality OCS provided by top telecom billing companies can enforce credit limits flawlessly, provide security to the subscriber information and function accurately regardless of the magnitude of transactions. Convergence in billing is essential for creating transparency between subscribers and telecom operators. And hence, it has no substitute.
The power of APIs
Application Program Interface (API) provides the best way to add new functionalities to telecom billing systems. Whether you require a new payment gateway or a shipping vendor or need to integrate a new database, APIs can make the tasks simpler. Every B/OSS and telecom billing function can be performed easily without any ado if you partner with telecom billing companies that help you unleash the power of APIs. When you use APIs, you no longer have to change or customize your software whenever there is a new requirement. Hence, such software solutions save a lot of money for telecom operators.
Self-service option
Customers of today want complete freedom when it comes to selecting their telecom services. They would rather add the services themselves instead of calling support and waiting for hours. By integrating a self-service option and providing a login to every customer, you can do this quite easily. Not only does this empower customers, it also popularizes your MVNO and gets you new subscribers.
Scalability
Top telecom billing systems should be able to support large number of users. They should also have the capability to scale as per the growing subscriber base. A robust platform that has superfast processing is required to ensure stable telecom B/OSS and billing operations.
Security
With each passing day, we are seeing new telecom services enter the telecom universe. Latest tech like IoT and 5G have huge potential in improving customer experience, but they can also put the whole network in jeopardy if the security is not implemented correctly. Therefore, you should use the services of those telecom billing companies that put security at the highest pedestal.
At Telgoo5, we implement flawless security and have a completely scalable telecom billing platform for our clients. We provide useful APIs to MVNOs and offer a centralized OCS for a completely convergent billing experience.
Thanks for writing this great article! It’s very informative, and you included some great points to the equally great article regarding Telecom Billing System
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