Top 5 Tips to Chooses the Best Telecom Billing Systems

As the competition in telecom industry reaches unforeseen levels, the need for cutting-edge B/OSS and billing solutions is rising fast. With many telecom billing companies in the market, it can be difficult to find a telecom solution that is ideal for your requirements. So, we have listed down 5 amazing tips that can make the task of finding the best telecom billing systems simpler.

The Guide for Choosing the Best Telecom Billing Solutions

Have a look at some important characteristics of top telecom billing and B/OSS systems:

Convergent billing

If you are a telco operating in the current industry, then there is simply no alternative for convergent billing. The traditional IN and OFCS systems are passé, and you require only a real-time Online Charging System (OCS). An OCS forms a centralized point of your telecom billing systems, and allows you charge and rate each and every service at a single location. The convergence it brings allows you to print consolidated bills with detailed charges of every service. Also, a quality OCS provided by top telecom billing companies can enforce credit limits flawlessly, provide security to the subscriber information and function accurately regardless of the magnitude of transactions. Convergence in billing is essential for creating transparency between subscribers and telecom operators. And hence, it has no substitute.

The power of APIs

Application Program Interface (API) provides the best way to add new functionalities to telecom billing systems. Whether you require a new payment gateway or a shipping vendor or need to integrate a new database, APIs can make the tasks simpler. Every B/OSS and telecom billing function can be performed easily without any ado if you partner with telecom billing companies that help you unleash the power of APIs. When you use APIs, you no longer have to change or customize your software whenever there is a new requirement. Hence, such software solutions save a lot of money for telecom operators.

Self-service option

Customers of today want complete freedom when it comes to selecting their telecom services. They would rather add the services themselves instead of calling support and waiting for hours. By integrating a self-service option and providing a login to every customer, you can do this quite easily. Not only does this empower customers, it also popularizes your MVNO and gets you new subscribers.

Scalability

Top telecom billing systems should be able to support large number of users. They should also have the capability to scale as per the growing subscriber base. A robust platform that has superfast processing is required to ensure stable telecom B/OSS and billing operations.

Security

With each passing day, we are seeing new telecom services enter the telecom universe. Latest tech like IoT and 5G have huge potential in improving customer experience, but they can also put the whole network in jeopardy if the security is not implemented correctly. Therefore, you should use the services of those telecom billing companies that put security at the highest pedestal.

At Telgoo5, we implement flawless security and have a completely scalable telecom billing platform for our clients. We provide useful APIs to MVNOs and offer a centralized OCS for a completely convergent billing experience.

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5 Best Features of Telecom Billing Systems for Business Success

Every aspect of telecom operation is getting convoluted due to new technologies and a rise in unexpected demands. As competition rises, one cannot dwell on the challenges in front. Any time wasted in bringing new services to market or addressing emerging customer requirements can be fateful. Especially for small and virtual operators (MVNOs),the time to respond to customers’ needs is very small. They need all the support they can muster. Amidst all the resources available to them, hi-tech billing systems can be a major difference maker. The best telecom billing systems can aid in achieving higher customer satisfaction levels and simplifying the whole business process.

Why Telecom Billing Services Can Be Crucial?

A small-scale operator does not have in-house resources to come up with cutting-edge OSS/BSS and telecom billing solutions. One needs to access telecom billing services that are suited for quick monetization and achieving transparency in billing. Below are some reasons why modern billing services can prove detrimental:

·         Access completely convergent billing for printing descriptive invoices with bifurcation of charges. Sending bills that clearly state every service charge, tariff, discount, tax etc. can foster customer trust in your services.

·         When your marketing team devises a strategy, it is as per the current situation in the market. But due to lack of flexibility in telecom billing and monetization, telcos often waste a lot of time. And hence, the opportunity goes by. But with the best telecom billing systems, you can stack up multiple services as per your choice and launch them immediately.

Access best telecom billing systems via Telecom Billing Services

If you are looking for a billing partner, then you need to find the best one in the market. The better your billing is, the more revenue you are likely to generate. An experienced billing partner can provide you a feature-filled billing system. Some of the important functionalities of the best telecom billing systems are:

Intuitive design

A billing system needs to have an intuitive design, so that your employees can use it without any problem. A complex design can hinder the utilization of a software. It is often seen that MVNOs are unable to use many features, because their staff is unable to comprehend the intricacy of the system. The best telecom billing systems have a simple design with an intuitive dashboard.

Analytics

The power of analytics is no secret. And, it has to be leveraged in the telecom industry for beating the competition. Not using analytics is like giving an edge to the competitors. With regular insights about buying trends, classification of user segments and knowledge about competitor strategies, you can stay ready to meet the challenges of the future.

APIs

If you have to overhaul telecom billing services frequently, then you would have to spend a large sum of money. This is simply not justifiable, especially for MVNOs with limited financial resources. Access telecom billing platforms that come with APIs, so you can fulfill any need in future without customizing or replacing your existing telecom billing system. For example, an API can give you instant access to a shipping vendor, a payment gateway or even allow you to integrate databases (e.g. NLAD) with just a simple installation at the client end.

Multi-Tenancy

Multi-tenancy that allows for multiple logins is critical. The best telecom billing systems allow for multiple logins with different user rights. In the multi-tenant environment, access needs to be restricted according to the type of user and security parameters should be defined clearly.

Single-point charging environment

You do not want to charge and rate different services via different systems as it creates confusion in billing tasks. A centralized charging platform like the Online Charging System (OCS) provided by Telgoo5 is needed to perform single-point and convergent billing. Not only that, an OCS can charge every service (prepaid, postpaid, broadband) in real-time and eliminate revenue leakage.

At Telgoo5, we offer the best telecom billing systems to our partners. Our billing platform is robust, real-time, secure and supported by a 24x7 NOC team.

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Telecom Billing System - Detailed Know How

Telecom Billing Systems are a breakthrough in the technological world. In this rapidly rising industry, an efficient system is required to map the consumer usage of its services. The system should be very effective in turning the mapped data into a bill that can be presented to the customer.

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A Short Overview of Telecom Billing OSS For Present Day Needs

Since the telecommunication industry has undergone a great change, it is hereby observed that a great emphasis is also given in the internal operations that are related to billing and other related matter. Almost 80% of the total population in the developed nations is a part of the telecom industry and enjoying diverse value added services rendered by these service providers.

Normally, to maintain the wide database of the industry, it is often observed that a massive man-power is required to streamline the processes that boost a telecom industry. In this case, the role played by Telecom Billing OSS has gained world-wide acclamation in having a better control over the revenue system and maintaining authentic database for future purpose.

The usage of this billing software has become a mandatory procedure in most of the service providers and ensures a firm to access database for secure connections and backups. Starting from printing, stuffing, and mailing, the software has the capability to take a control power over the entire telephony system without investing much on human resource. The scope of Telecom Billing OSS has subsequently touched the expectations of the telecom industry and really proved smart in the following fields, mentioned below:

. Billing Accuracy

. Software Bugs

. Provisioning Faults

. Connectivity Problems

The value added services provided by the telephone industry is gaining utmost importance as because the facilities are extraordinary with a very little investment. Starting from Internet services to GPS, digital television service to long distant land line phones, and voice calls, this industry has developed a trust and goodwill within their customers that can hardly be shaken.

The most important factor is that the billing procedure has been simplified and customers can enjoy a hassle-free service without any imprint of fault or mismanagement. In addition, the billing system is integrated with an in-built technology that acts as a tracking system to figure out complex matters in Support Services and pending tasks.

Most of the complex activities in this billing process are handled by various departments. For example, the role played by the project manager has a great importance to minimize the errors and handling the process so that the customers cannot complain. Some of the tasks that includes:

. Billing

. Provisioning Issues

. Issues and Basic Queries related to software Installation

. Account Configuration, installation & Setup Questions

. Software Customization and clients' accounts modifications requests

. Reporting

This billing technology sometimes acts like a revenue earning system. All the minute details are well-integrated on the basis of usage traffic metrics from the network and further processed to generate a bill that would be sent to the customer. This software used for Telecom Billing OSS has also the functionality to send the billing usage information to the customers though Internet. The main positivity of this technology is that a customer can check all the billing details in the Internet and make the payment with a short period, especially through bank transfers or credit cards.

Tomas Jarvis has been assisting many telecom service providers to develop their business strategies, specializing in Telecom Billing Solutions. Telgoo5 provides a diversified range of Telecom billing services including Telecom Billing System, Telecom Billing Software, OSS Billing, and OSS Software Solution for both Prepaid & Postpaid Telecom Services. Lisa's contribution in http://www.telgoo5.com/ has successfully proved to march ahead of the competitors and further gaining the appreciation of telecommunication service providers across the globe.

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