Employ Convergent and Real Time Charging for Maximizing Telecom Profits

Telecom operations of today have become more intricate than ever before. As staple telecom services like voice and SMS start losing their significance due to the establishment of OTT platforms (whatsapp, skype etc.), there is an emerging need to monetize telecom services in exciting packages that evoke subscribers’ interest. But even more important these days is to maintain a level of trust with your customers. An Online charging system (OCS) provides you the best of both worlds and lets you fulfill the most important requirements of subscribers with its true real time charging.

The Secret of True Real Time Charging

True real time charging as per the technical specifications defined by 3GPP prevents revenue leakage. The secret to true real time charging lies in the rightful implementation of telecom billing architecture. The Gy diameter interface between OCS and Policy and Charging Enforcement Function (PCEF) needs to transmit info in real-time for the platform to work as intended. Only when the interface is correctly implemented, you can expect proper functioning of the entire system.

The Virtues of a Quality Telecom Charging and Billing System

Apart from real time charging, a telecom charging and billing system needs to have the following attributes for it to be effective in today’s competitive telecom industry. Have a look at some of the essential virtues:

Ability to generate single invoice for all services

With so many services delivered by telecom operators these days, it would be inconvenient if you send separate invoices to customers for every service. A convergent real time charging system allows for the creation of a single invoice for all services like prepaid, postpaid, broadband, SMS, IPTV etc. This happens because the charging is done at single centralized point i.e. OCS, which charges services as they are used and rates them according to a pre-determined tariff rate.

Safeguarding of subscribers vital information

The subscriber information stored by telecom services provider needs to be protected from unauthorized access to ensure proper functioning of the billing system. Telgoo5 is a cutting-edge platform for MVNOs that are looking for complete safety of information from hack attacks. It employs robust encryption to prevent hacker entry into the system and ensures smooth and tension-free billing operations.

APIs for fulfilling ad hoc requirements

A telecom operation is always evolving and there is a need to amend the billing system for delivering new functionalities. At Telgoo5, you get a variety of APIs that can be installed at client’s end for incorporating feature such as vendor partnerships and database integration. For example, you can instantly use the partnership of your MVNE with a shipping vendor to deliver your SIM cards or access NLAD database for delivering telecom services to a unique group of subscribers. The use of API eliminates the need of buying new software and expensive customizations.

Complete reporting functionality

Reporting is crucial for an MVNO as it lets them visualize the data related with customers’ use of their services. At Telgoo5, you get access to a slave database that is directly updated by the master database, allowing you to run as many reports as you want using filters of your choice.