Telecom
operations of today have become more intricate than ever before. As staple
telecom services like voice and SMS start losing their significance due to the establishment
of OTT platforms (whatsapp, skype etc.), there is an emerging need to monetize
telecom services in exciting packages that evoke subscribers’ interest. But
even more important these days is to maintain a level of trust with your
customers. An Online charging system (OCS) provides you the best of both worlds
and lets you fulfill the most important requirements of subscribers with its
true real
time charging.
The Secret of True Real Time Charging
True real time charging as per the technical
specifications defined by 3GPP prevents revenue leakage. The secret to true real time charging lies in the rightful
implementation of telecom billing architecture. The Gy diameter interface
between OCS and Policy and Charging Enforcement Function (PCEF) needs to
transmit info in real-time for the platform to work as intended. Only when the
interface is correctly implemented, you can expect proper functioning of the
entire system.
The Virtues of a Quality Telecom Charging and Billing
System
Apart from real
time charging, a telecom charging and billing system needs to have the
following attributes for it to be effective in today’s competitive telecom
industry. Have a look at some of the essential virtues:
Ability to generate single invoice for all services
With so many
services delivered by telecom operators these days, it would be inconvenient if
you send separate invoices to customers for every service. A convergent real time charging system allows for
the creation of a single invoice for all services like prepaid, postpaid,
broadband, SMS, IPTV etc. This happens because the charging is done at single
centralized point i.e. OCS, which charges services as they are used and rates
them according to a pre-determined tariff rate.
Safeguarding of subscribers vital information
The
subscriber information stored by telecom services provider needs to be
protected from unauthorized access to ensure proper functioning of the billing
system. Telgoo5 is a cutting-edge platform for MVNOs
that are looking for complete safety of information from hack attacks. It
employs robust encryption to prevent hacker entry into the system and ensures
smooth and tension-free billing operations.
APIs for fulfilling ad hoc requirements
A telecom
operation is always evolving and there is a need to amend the billing system
for delivering new functionalities. At Telgoo5, you get a variety of APIs that
can be installed at client’s end for incorporating feature such as vendor
partnerships and database integration. For example, you can instantly use the partnership
of your MVNE with a shipping vendor to deliver your SIM cards or access NLAD
database for delivering telecom services to a unique group of subscribers. The
use of API eliminates the need of buying new software and expensive
customizations.
Complete reporting functionality
Reporting is crucial for an MVNO as it lets them
visualize the data related with customers’ use of their services. At Telgoo5,
you get access to a slave database that is directly updated by the master
database, allowing you to run as many reports as you want using filters of your
choice.
