Skip Learning About OSS BSS Architecture and Start Your MVNO ASAP

A lot of MVNOs in the market are not very tech savvy. They might be very clever in sales and marketing, but their understanding of telecom technology, OSS BSS architecture and telecom billing is very limited. However, they have strong reasons to get into the MVNO business because they have the right amount of funding and an innovative idea.

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Price Versus Value; Which is More Important for Your MVNO?

Attempting to keep your head above water in the mobile industry is no easy feat no matter what network you are administering. For Mobile Virtual Network Operators (MVNOs), the industry has become very competitive - even really promising start-ups may wind up out in the cold.

To get your MVNO to the next level, you need to consider anything and everything that can be done to improve it. That leads to a very interesting discussion. On the surface, it would appear that price would be the most vital characteristic as all these types of operators exist to offer cheaper services in the first place.

That said, with the vast array of platforms already available, there is only so low you can offer your services in order to stay in the competition. In today’s age, the focus of your brand should be prioritized on one word; value.

Indeed, Value is More Important

The pricing models that your wireless MVNO offers can drive traffic to your network and enhance the chances of it succeeding. When compared with value, however, they will not hold the same level of importance.

One must consider - what can you do to increase the value of the offerings that you have in store? Many providers will deliver what are known as Value Added Services to their consumers. You see, your MVNO service is already going to include the core and primary service packages.

By including Value Added Services, you can vastly improve the quality of your brand by making the overall experience more convenient for your consumer base. In addition to that, they will bring in more revenue per user.

So, instead of simply scaling down your prices, you can offer unique and effective Value Added Services into the fold. Some added services can even place an increased demand on your standard services.

What Types of Options Are Out There?

The exciting news is there are a ton of different offerings out there and tons of unique software that you can invest in and provide to help both you and your customers. There are programs out there that will enable diverse communication between different types of mobile applications and various systems. 

This can allow for data to be reused and can help to streamline the entire communication process. On the customer end of things, you can invest in Value Added Services that allow for certain transactions and tasks to be possible. Again, this adds convenience and in the modern world of technology, that is what it is all about.

When it all comes down to it, both price and value are essential but the latter’s importance continues to increase all the time. That makes it all the more important that you carefully consider what Mobile Virtual Network Enabler (MVNE) you partner with.

With our exclusive and top-of-the-line platform coupled with our vast understanding of the industry, you can feel confident partnering with Telgoo5. Our team is always happy to discuss how we can help your brand and answer any inquiries you may have.

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Leverage Data and Beat Competition for Wireless MVNO Success

Modern-day competition is a result of technology innovations. Especially in telecom domain, the rise of new technologies has opened up avenues for new players to attract subscribers with their innovative offerings. Mobile Virtual Network Operator (MVNO) is at the forefront of transformations as they have the ability to target subscriber bases that are not served by bigger players i.e. Mobile Network Operator (MNO). But, a wireless MVNO is not able to maximize its revenue because of several reasons.

Overcome MVNO Challenges with Data Analysis

Although MVNOs get their resources from MNOs, they do not always have critical information about their customers. For example, even though a subscriber is served by data connectivity offered by MVNO, the virtual operator might not know about the geographic location or the roaming network a subscriber is on. Also, it won’t know about the overall customer experience, which would prevent it from creating strategies to enhance its image in front of the subscribers. Therefore, it is essential for a wireless MVNO to employ a telecom services platform that provides it reporting and data analysis capabilities.

An Example of Data Leveraging MVNO Operations

Suppose a wireless MVNO wants to launch 5G network services, but it is not sure about whether it is a worthy investment. In this case, complete reporting and data analysis can be of great help. For example, it can tell an MVNO about the financial clout of its subscribers, that is if they can buy a 5G phone. Or, if they would be interested in a 5G phone that can be paid for as part of a monthly subscription.

Important Attributes of an MVNO Platform

An MVNO platform can be truly useful for a virtual operator if it allows for:

1.      Complete reporting capabilities: Look for an MVNO platform that provides you complete reporting capabilities. At Telgoo5, you get access to a slave database that is directly updated by a master database. This means that you can run any number of reports you want, at any time you want.

2.      Convergence in billing: With so many different telecom service offerings, it would be unreasonable to send separate bills for different services. Not only will it make invoices difficult to comprehend for customers, such an invoicing process would also lack transparency. On the other hand, partnering with a vendor that employs a centralized charging architecture with an Online Charging System at the center allows for the charging of every prepaid, postpaid and broadband service. The OCS offers true real-time charging performance enforces credit limits and prevents revenue leakage.

3.      APIs for fulfilling unique business needs: An MVNO does not have the finances of an MNO, so it needs partnerships across multiple verticals for its growth. APIs provide you instant access to new capabilities and different partnerships. For example, it is possible to access a shipping vendor partnership or payment gateway partnership without any need to go looking for one.

4.      Security and safety of customer data: All the billing information stored by an MVNO is sacrosanct and needs to be taken proper care of. A wireless MVNO needs a platform that is secured by robust encryption to prevent hackers from stealing the vital data. Also, it is required that the platform safeguards the information by storing it at different datacenters based on the cloud.

Telgoo5 is one of the best wireless MVNO platforms that keeps subscriber information safe and has ample capabilities to meet every unique business requirement. It allows operators to leverage data by providing complete reporting and analytical capabilities.

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