In the last
few years, Mobile Virtual Network Operators (MVNOs) have become an integral
part of telecom operations. These virtual operators form a very important link
between the MNOs and subscribers by serving those customers who look for
services with a difference. As it is impossible for mega operators i.e. MNOs to
cater to the interests of each and every subscriber located in a particular
region, a window of opportunity opens up for these virtual operators.
The Importance of Compliance in MVNO Operations
Although MVNO
business is lucrative and has some perks, it also comes with many obstacles
that need to be overcome for safe operation. The first and foremost requirement
of MVNO and MVNE
success is to create a differentiation in their services with respect to their
competitors. And, equally important is their ability to follow the rules and
regulations i.e. compliances that are laid down by the regulatory bodies.
All telecom
operations across the globe are controlled by the regulatory bodies e.g. FCC
(Federal Communications Commission) in the USA. FCC lays down the compliances
and has sovereign jurisdiction over areas such as fair competition, broadband
access, radio frequency utilization, media operations, along with public and
homeland security. Hence, it is fundamentally important for MVNOs to have the
right OSS Telecom
and MVNO billing
solutions at their disposal, for which, it is crucial to have the right
MVNE supporting your business.
Essential Features of B/OSS telecom and MVNO Billing Solutions
B/OSS telecom model of telecom operation
keeps on evolving and so does the telecom billing. Hence, it is essential to
employ a telecom services platform that comes with all the essential features
to support modern-day telecom operations. Have a look at some of these
features:
1. Compliance adherence – Compliances conceptualized by FCC or other
regulatory bodies keep on changing frequently. Therefore, your telecom services
software should be able to update itself accordingly and make provisions for
the new compliances.
2. Cloud-based billing system – Nowadays, a cloud-based charging and
billing system has become a necessity for telcos. With a virtual environment,
you are able to scale exactly as per the requirements and handle peak charging
requirements with considerable ease. Also, a cloud-based billing system stores
vital customer information at several datacenters, which ensures the safety of
information even when one site goes down.
3. Convergence in billing – A convergent billing platform allows you
to create a single invoice that reflects charges of all services. A single
invoice is preferred by modern-day customers, especially millennials. Also, it
brings in a new transparency into the billing procedure and evokes subscriber
interest.
