As MVNOs
number cross the 1000 mark, we are looking at a situation where competition
between these virtual operators is growing at a faster rate than ever before.
Due to a rise in competition, the profits are diminishing ever-so-fast and
MVNOs are struggling to sustain themselves. Management and optimum utilization
of resources has become a major challenge, which is why; the need for a
competent MVNO software
solution is growing fast.
Billing OSS BSS Software: The Difference Maker
A quality billing
OSS BSS software solution can be the key difference maker between
success and failure of an MVNO operation. Below are some key elements of the
various integral parts of such software:
OSS/ BSS Features
Operation
and Business Support System (BSS) needs to (at the least) have the following
features to support any business endeavor:
1. Efficient subscriber management system – A high
number of satisfied subscribers is the key to achieve success in a telecom
venture. To ensure subscriber happiness, it is essential to have a BSS system
that comes with an admin & configuration panel that allows MVNOs to create
innovate plans, define permissions, and achieve high control over the delivered
services.
2. Complete reporting and analytics – Modern-day telecom operations
are highly dependent on insights generated by processing the data received via
the network elements. A quality BSS platform like Telgoo5 allows businesses to
capture insights and take business decisions that are effective in shaping an
MVNO’s fortune. For example, it is possible to learn about which services
customers are buying in abundance, and then subsequently raise their price for
increasing the MVNO’s revenue.
3. Inventory management – Inventory management is a vital part of
any telecom operator’s daily operation. With a solid BSS platform, it is easier
to visualize inventory, fulfill what is missing, reconcile when there is a
dispute and perform better distribution of inventory units.
MVNO Billing Software Features
1. Convergent billing – With millennials forming a major share of
MVNO’s customer base, it is essential to maintain complete transparency in
billing to evoke their interest. Telgoo5 employs a centralized real-time
charging architecture in the form of OCS that charges all services at a single
point. This allows for the creation of a single invoice with every charge of
every service used mentioned in a systematic way.
2. Security – As computing power and hacker knowhow rises, hack threats are
at an all-time high. A billing platform that is not secured appropriately is
vulnerable to illicit hack attacks that may compromise vital customer information.
Hence, it is vital to use an MVNO billing software that is bolstered
with robust encryption.
Apart from
the abovementioned features, your telecom services software should come with
APIs to accommodate for ad hoc needs. For example, if you require a vendor to
distribute SIMs or a credit card payment gateway for taking payments from
subscribers, APIs can help you fulfill these needs immediately.
Telgoo5 is one of the best MVNO/MVNE platforms
that have all the latest features to support modern day virtual services
providers’ requirements. The team at Telgoo5 leaves no stones unturned when it
comes to fulfilling subscribers’ requirements and solves any client-related
query in the smallest amount of time.
