The telecom industry is facing many challenges in present times. Companies are losing money to competition from different directions, including non-core telecom players delivering OTT streaming and voice chat services.
Showing posts with label Customer service support. Show all posts
Showing posts with label Customer service support. Show all posts
Prioritize Customer Service and Support for Best Subscriber Experience
Telgoo5 BlogsJuly 30, 2020Billing and Provisioning Software, Billing Software, Billing support system, Billing system, Billing system software, Customer service and support, Customer service support, MVNE and MNO, MVNO AND MNO
2 comments
Why MVNOs Need Customer Service and Support for Their OSS-Centric Operations?
Telgoo5 BlogsDecember 13, 2019Customer service, Customer service and support, Customer service support, service and support
No comments
For a very
long time, MVNOs have remained an integral part of telecom operations. Their
niche is to serve those customers who feel alienated by the services of MNOs in
their areas. Most MVNOs run their operations on restricted budgets, but their
strength lies in innovation and marketing strategies.