Showing posts with label Customer service support. Show all posts
Showing posts with label Customer service support. Show all posts

Prioritize Customer Service and Support for Best Subscriber Experience


The telecom industry is facing many challenges in present times. Companies are losing money to competition from different directions, including non-core telecom players delivering OTT streaming and voice chat services.

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Why MVNOs Need Customer Service and Support for Their OSS-Centric Operations?


For a very long time, MVNOs have remained an integral part of telecom operations. Their niche is to serve those customers who feel alienated by the services of MNOs in their areas. Most MVNOs run their operations on restricted budgets, but their strength lies in innovation and marketing strategies.
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MVNO AND MVNE SERVICES