Telecom
market is extremely competitive these days. What is popular today may not sell
tomorrow and what sells tomorrow may not have any takers the day after. An innovation
is only lucrative till the time subscribers are interested, and due to frequent
launch of new tech that time window is really small.
Therefore, MVNO Operators are
in a situation where they have to constantly evolve.
Analytics and Reporting are Crucial
As MVNO operators thrive on their
creativity and reselling capabilities, they have to stay ahead of the game. Thus,
understanding subscribers’ preferences becomes crucial.
MVNOs depend
on the MVNE
and MNO for reporting. Every piece of information related with
subscribers’ –preferred service packages, subscription preferences, roaming
zone frequented, bill payment patterns – are essential to carve out plans that
appeal to them. But, most large-scale operators keep this information to
themselves, which impacts MVNO
operators potential.
Telgoo5
offers a slave database to its partnering MVNO that is directly updated by the
master database. The MVNOs can run as many reports as they want, whenever they
want. Apart from reporting, MVNOs also get access to analytics capabilities.
The AI-based analyses provide timely insights, which can be utilized to design
attractive service bundles that appeal to subscribers.
Why MVNO Operators Require Convergence in Billing?
Convergence
in billing plays a huge role in MVNO Success.
True convergence is implemented by a 3GPP compliant real-time charging system.
Telgoo5 employs an Online Charging System (OCS) that charges every service
offered by MVNO operators at the
same place. The OCS has the ability to charge services based on events and
sessions e.g. it can charge a call based on its duration and SMSes based on
their number. One of the biggest advantages of OCS is that it overhauls the
erstwhile Intelligence Network (IN) and Offline Charging System (OFCS), and
provides a single point of contact for prepaid, postpaid, broadband, IPTV, IoT,
5G services etc.
Telgoo5 OCS
is secure, based on the cloud and has all the cutting-edge functionalities to
support modern-day MVNO Operations.
APIs for Accomplishing Ad Hoc Requirements
Customization
of Telecom Software
is a costly affair. MVNO operators
do not have the finances to constantly upgrade them; hence they need the power
of Application Program Interface (API).
Telgoo5 APIs
are built to support new requirements and can be used in the following
scenarios:
1. Access
immediate partnership with a proven shipping vendor, and supply your
merchandise to the subscribers. The API also takes care of the billing aspect
(between vendor and MVNO) and makes the management of new partnership
convenient.
2. Provide new
payment modes to your subscribers by immediately accessing the services of
different payment gateways with a simple API.
3. Integrate
new databases to support new customers. E.g. Telgoo5 MVNO allows you to
integrate NLAD database to support Lifeline customers in the USA.
Apart from
the abovementioned functionalities, you get many other readymade API solutions
to handle emergency situations and new technology launches.
Conclusion
Telgoo5 is a comprehensive platform specially designed
for MVNO operators. It has a
cutting-edge OCS that overhauls the erstwhile charging systems and brings in
more flexibility in an MVNO’s operations. It also offers unique functionalities
via APIs and makes MVNO operations cost-effective. Partnering with a platform
like Telgoo5
is a sure shot way to quickly monetize services and launch them while they are
still well-received by the subscribers.
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