The origins
of the earliest telecom billing system
software can be traced back to the early 1990s. Since that time, there
have been constant emergences of new needs, which have necessitated frequent
changes in the billing platforms.
In the past, it has been simple for big
players in the market to build their own custom phone
billing software solutions that conform to their particular
requirements. But now, with the arrival of MVNOs, the playing field has changed
considerably.
Why Billing System Software is More Important for MVNOs?
MVNOs do not
have deep pockets like their MNO counterparts. So, a billing
system software solution is a big deal for them. Most virtual
operators, especially the thin and skinny ones, do not have the capital to
frequently buy new software or customize an existing one to fit in with their
new requirements. Hence, when they start using one, they are stuck with that
for a long period of time. Therefore, it is a lot more important for them to
invest in a phone billing software
solution that is flexible and future proof.
Important Characteristics of Flexible and Future Proof Phone
Billing Software
A versatile phone billing software solution
provided by an MVNE can change the way an MVNO operates. Some of its important
characteristics are:
Allows for the printing of detailed invoices with all service
charges
Nowadays,
telecom services are not limited to call, SMS and data. There are several
services used by the customers of today like IPTV, broadband, IoT and 5G, which
are vast in scope and require a centralized charging platform for one-stop
processing. Therefore, it is important to have a centralized architecture, like
the one provided by an Online Charging System (OCS). An OCS charges all telecom
services at a single place and hence, let’s MVNOs create a single invoice with
all charges included.
Application Program Interface (API) for extending the
functionality
Customization
of billing system
software is a costly affair. But, it is also true that you may need
certain new functionalities that you would not have thought before purchasing
the software. To address such difficult situations and lowering financial cost,
APIs serve as a great option. APIs provided by a competent MVNO platform like
Telgoo5 can be instantly installed to add new features like a payment gateway,
NLAD database and even a shipping service to an existing billing system.
Quick monetization of complex services and processing
The incoming
tech in the telecom industry is a lot more intricate than the older
technologies. Also, the amount of data generated via an IoT platform or 5G
technologies can be hard to handle using generic on-premise platforms. A
cloud-based platform like Telgoo5 comes with latest features and immense
processing capabilities that can help your MVNO monetize complex technologies
with ease.
Security of customer-related information
A telecom
billing platform keeps large amount of customer information that simply cannot
be compromised. Hence, security should be the primary concern of telcos
investing in billing system software.
Any loss of customer information can do huge damage to an operator’s
reputation, which is why; security should be at the forefront of their thought
process before partnering with a telecom billing services provider.
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