5 Signs That Your Billing and Provisioning Software Is Not Right for You


Telecom business nowadays is like a mystery. While most companies are losing revenue due to the diminishing value of staple services, there are others that are increasing their profit margins consistently. The secret recipe for their success lies in the billing solution they use.


Fallout of Inadequate Billing and Provisioning Software

There are many telecom companies that keep on operating without even knowing what their existing billing solution lacks. Have a look at some of the disadvantages that an inadequate billing and provisioning software solution may have:

1.      Customer distrust – For any telecom operator to be successful, it is imperative that it garners customer trust. Nowadays, convergence in billing allows for the printing of a single invoice that reflects all charges. By viewing such an invoice, customers are able to understand all the charges incurred in a better way. So, if you are unable to send convergent invoices, then the chances are your customers will always feel unsure about your services and billing. 

2.      Inability to bring plans to market in time – Being creative as a telecom operator is only half the work, what really matters is that you bring your innovative plans quickly to the market. Telcos using obsolete billing solution may find it hard to generate the desired revenue as their services won’t see the light of the day before it’s too late. On the other hand, quality billing and provisioning software like Telgoo5 can help you stack up several services in an order that you desire and allow you to evoke subscriber interest.

3.      Compromising critical subscriber information – Subscriber information is stored in a telecom billing solution that interacts directly with the networking device. Also, the most critical bank account information is stored in the charging system. Without a cutting-edge billing system, you are at a huge risk of losing this information to hackers. Therefore, invest in a high-quality billing solution that is secured by the latest encryption. Telgoo5 implements state-of-the-art security measures and helps you prevent the loss of critical subscriber information. 

4.      Frequent costly customizations – It is impossible to find billing and provisioning software that can accommodate for future technologies and requirements. Hence, telcos employing obsolete billing solutions often end up spending huge amounts of money on customizations and platform overhauling. Therefore, it is best to utilize a platform that comes with APIs for unique business needs. Such a platform allows you to fulfill s emerging requirements easily with simple installations of relevant APIs.

5.      Lack of scalability – Your requirements related with the telecom operation may increase suddenly. Hence, you require a fully scalable billing solution that can accommodate for these requirements and let you scale exactly as per your needs. A multi-tenant cloud-based platform like Telgoo5 can ensure that all your requirements related with scalability are always met.

Conclusion

The telecom industry is riddled with many challenges that need to be overcome for ensuring a successful operation. A versatile platform like Telgoo5 offers the best chance for you to face these challenges head on. It allows for APIs, is fully scalable and is flexible enough to help you bring your plans to market in quick time.
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