Telecom
business nowadays is like a mystery. While most companies are losing revenue
due to the diminishing value of staple services, there are others that are
increasing their profit margins consistently. The secret recipe for their
success lies in the billing
solution they use.
Fallout of Inadequate Billing and Provisioning Software
There are
many telecom companies that keep on operating without even knowing what their
existing billing solution lacks. Have a look at some of the disadvantages that
an inadequate billing and
provisioning software solution may have:
1. Customer distrust – For any telecom operator to be successful,
it is imperative that it garners customer trust. Nowadays, convergence in
billing allows for the printing of a single invoice that reflects all charges.
By viewing such an invoice, customers are able to understand all the charges
incurred in a better way. So, if you are unable to send convergent invoices,
then the chances are your customers will always feel unsure about your services
and billing.
2. Inability to bring plans to market in time – Being
creative as a telecom operator is only half the work, what really matters is
that you bring your innovative plans quickly to the market. Telcos using
obsolete billing solution may find
it hard to generate the desired revenue as their services won’t see the light
of the day before it’s too late. On the other hand, quality billing and
provisioning software like Telgoo5 can help you stack up several
services in an order that you desire and allow you to evoke subscriber
interest.
3. Compromising critical subscriber information –
Subscriber information is stored in a telecom billing solution that interacts directly with the networking
device. Also, the most critical bank account information is stored in the
charging system. Without a cutting-edge billing system, you are at a huge risk
of losing this information to hackers. Therefore, invest in a high-quality billing solution that is secured by the
latest encryption. Telgoo5 implements state-of-the-art security measures and
helps you prevent the loss of critical subscriber information.
4. Frequent costly customizations – It is impossible to find billing and
provisioning software that can accommodate for future technologies and
requirements. Hence, telcos employing obsolete billing solutions often end up
spending huge amounts of money on customizations and platform overhauling. Therefore,
it is best to utilize a platform that comes with APIs for unique business
needs. Such a platform allows you to fulfill s emerging requirements easily
with simple installations of relevant APIs.
5. Lack of scalability – Your requirements related with the telecom
operation may increase suddenly. Hence, you require a fully scalable billing
solution that can accommodate for these requirements and let you scale exactly
as per your needs. A multi-tenant cloud-based platform like Telgoo5 can ensure
that all your requirements related with scalability are always met.
Conclusion
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