Break Through the Competition with the Power of Versatile Telecom Billing Software

Breaking through the competition in the current state of the telecom industry is tough. With many operators vying to earn the confidence of the same customer base, the pressure on telecom operations has increased manifold. With no respite in sight, innovation seems to be the only way to garner customer trust.

And, the first step towards building the bridge of trust comes from telecom billing. For this, you need telecom billing software solutions that provide complete convergence and itemization along with the charging of services in real-time.

MVNOs and the Challenge of Competition

As bigger telecom players have a wider outreach, they are able to sustain profits by exploiting different markets across the globe. But a small-scale MVNO (Mobile Virtual Network Operator) does not have the same luxury. When it comes to MVNOs, it is about differentiating your services and reaching out to local customers in a creative way. But when you do not have a flexible billing solution, even the best laid plans to implement a worthwhile strategy go out of the window. 

The challenge faced by MVNOs is immense due to the rampant entry of new players in the market. The only way to success lies in appearing unique to the customers. As most MVNOs depend on their MVNEs for infrastructural and billing-related solutions, it makes sense to choose telecom billing software companies that have a good track record of previous success.

How a Successful MVNE Can Guide You Towards Success?

Let me clarify first, not every MVNE is capable of turning around your fortunes when it comes to revenue. However, there are many MVNEs that are as versatile as they are flexible with the solutions they offer. For instance, Telgoo5 has been implemented by many popular MVNO clients across the globe for achieving success. As an MVNE, it has a great track record because of its ability to create tailor-made solutions that address the unique requirements of different MVNO business models. Some different ways a successful and versatile MVNE can help you shape up your business are listed below:

1.      Convergence and itemization in billing – Convergence in billing has become extremely important for any telecom operator to succeed. With a modern OCS that charges all the services in real-time, it has become easier to create convergent bills that show all charges in a single invoice. Moreover, customers are requesting for completely bifurcated bills that show all charges with complete description of each and every service. Therefore, you should find an MVNE that not only delivers on both fronts (convergence and itemization) but also ensures accuracy in billing.

2.      Innovative discounts – Nothing intrigues a customer more than the discounts that they get on the services that they are using. With a flexible billing solution at your disposal, you can give complete freedom to your marketing team and help them create innovative plans with attractive discount schemes. For example, you can choose to apply cross-product discounts for promoting your lesser-used services.

3.      Revenue assurance and fraud management – For ensuring consistent revenue over a long term, you need to partner with a reliable MVNE that keeps revenue assurance and fraud management at the top of its priority list. With timely audits, analytics, fraud detection and reconciliation of CDRs (Call Data Records), you can lower your stress and put all your focus on beating the competition.